Your first visit—what to expect

- New Patients -

Whether doing something for the first time makes you a bit anxious or not, we want your first visit to CSNC to be memorable, in a good way. (After all, it only happens once.) So we want to make sure you know exactly what to expect...

- What to bring with you -

Like any first time doctor visit, doing a few things ahead of time can make your initial appointment faster, easier and less stressful.

  • Bring a list of any medications you are currently taking along with the dosage and frequency.
  • Bring your current insurance card (CSNC also accepts Medicaid and MediCare)

- Checking in and the initial evaluation -

When you arrive, go through the atrium and to Mission Spine Center reception area. There will be someone at the reception desk to great you and check you in. Have a seat and a nurse will be out to get you shortly. We try our hardest to stay on time but if we’re not with you promptly, please try to be patient. (No pun intended.)

If you scheduled the appointment yourself because of an issue you’ve been having, you’ll meet with one of our Doctors of Physiatry. A Physician Assistant will meet you in the reception area and take you to a private exam room where your doctor can do an initial evaluation.

Functional Capacity Evaluation and Recommended Treatment

In addition to the initial evaluation, your CSNC doctor may want to do a Functional Capacity Evaluation (FCE) to better understand how your pain is affecting your movement. Once that’s done, you’ll head back to the exam room where your CSNC doctor will go over their diagnosis and discuss a potential course of treatment.

Checking Out and Scheduling Your Next Appointment

You'll check out at the same place you checked in. If a follow-up visit is required, we can schedule it for you as you leave you can call the main reception desk and schedule it later. Unless you've made prior arrangements with CSNC's billing department, payment is expected when you check out. We're happy to file your insurance for you.